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Serious Adverse Event Reporting

Full Pharmacovigilance Support

Triaging product complaints for serious adverse event reporting (SAER), reporting to federal health agencies, and patient follow-ups are mandatory requirements and require heavy investment in full-time staff dedicated to those duties. This mandatory requirement may be especially burdensome to nutraceutical or cannabis start-ups.

KGK Science is a one-stop-shop for managing all your SAER needs. With a high-quality Communications Center based in London, Ontario Canada, KGK representatives will handle the intake of all reported events from the U.S. and Canada; facilitating triage of each product complaint/adverse event call with qualified healthcare practitioners who will assess whether it is serious or not, according to regulations.

  • Canada-based communication center to receive all incoming reports from Canada and the U.S.
  • Triage services to assess the severity of reports and complaints
  • Active pharmacovigilance monitoring of sentinel safety signals from product complaints
  • Management of post-marketing safety reporting requirements for ensuring compliance
  • Proper handling and secure storage of patient-sensitive data
  • Statistical analysis of received reports and risk assessment to mine data for safety signals
  • Reporting to FDA MedWatch to comply with US FDA SAE reporting requirements
  • Confidential database for compiling data and record keeping
  • Follow-ups with patients as per regulatory requirements
  • Reporting events and reactions to the U.S. FDA or Health Canada and other health authorities
  • Quarterly reports on all events, statistically analyzing the post-market data and assessing the need to take regulatory action.

Regulatory Consulting Expertise

Led by a former FDA Regulator, KGK’s seasoned regulatory experts are uniquely equipped to provide an insider’s perspective into regulatory operations and the most effective way to navigate a timely and compliant path-to-market. Backed by a vast network of scientific, legal, and regulatory professionals, you’ll receive dedicated support throughout each step of the process. 

Expert Regulatory Services

Leading Clinical Research Since 1997

  • 400

    Clinical Trials in 40+ Indications

  • 150+


  • 4000+

    Regulatory Projects Completed

  • 27

    Years In Business

  • 45,000

    Participant Database

Supporting Your Business with High-Quality Expertise

As a premium full-service contract research organization, KGK Science provides clinical trial research and regulatory services that meet the highest quality standards, customized to meet the needs of our clients. Contact us today and stake your claim.

Request a 3-Day Quote

Interested in learning more about how KGK Science can help move your product to market with confidence? Simply fill in the form below and someone will be in touch with you within 24 business hours.
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